Great place to work only if you are lucky to have a good management team - Customer Service Representative TD Employee Review

5.0
May 30, 2012
Recommend
CEO approval
Business Outlook

Pros

All types of shifts for those who don't like to wake up too early or those who are early birds So customer friendly allows us to actually make customers happy Banking products are some of the best out there makes your job easier when promoting them Fun and Happy environment with the right co-workers Sales pressure isn't high or punished if you don't make your goals

Cons

Long hours can also be draining especially when there's an unexpected issue at the end of the work day Some of the managing staff can be horrible I worked in two different branches and almost seemed like a whole different company Keeping staff from former banks that have been bought out and have to adapt to the new TD culture is absolutely insane because they refuse to be a part of the fun and awesome environment TD wants for their customers and employees. Incentive payouts at the end of the quarter are very low The PTO system can be turned against you because you don't get extra holiday pay when you work on holidays (the bank closes only 4 of them a year so you do the math, you'll be working getting paid the same while everyone else is off)

Explore other reviews about TD

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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