CSR - Customer Service Representative TD Employee Review

3.0
Sep 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Very family oriented company, Willing to work around your personal schedules. Great medical benefits for part-time employees

Cons

Management is very condescending and demeaning to their front line employees. Extremely low pay for the amount of work required of their employees. PTO for part times is ridiculous! If your store is closed, due to one of the 4 major holidays, you have to use your pto bank in order to get paid for the day, Manager, asst store manager and store supervisors are extremely lazy. They expect their front line, low paying employees to do their job. They do not know how to multi-task. Dont waste your time going to HR to report a harrassement issue, it goes nowhere! They dont even get back to you regarding the outcome of the issue at hand. Total waste of time! The harder you work for the company, the more you expect. To much favoritism amongst upper management.

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5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture. Everyone is super helpful and get great production level experience

Cons

I have not experienced any cons

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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