An good place to be if you're looking to work from the ground up. - Former Customer Service Representative & Commercial Sales Assistant TD Employee Review

3.0
Sep 11, 2012
Recommend
CEO approval
Business Outlook

Pros

You learn some very valuable customer service skills that you can apply to many facets of other organizations & occupations. The training sessions you go to are paid and you are reimbursed for your traveling mileage. There's a ton of opportunities to do volunteer work and a lot of opportunities to move up as well, it just depends how hard you work towards it. Try to move into the commercial side if you can, things are less stressful. This is an OK position to begin if you're looking for something heavily into customer service, sales & finance.

Cons

There's goals you must meet- they have something called Sales Revenue (SR) and they expect you to make it. Every time of account has a specific amount of SR attached to it, by doing it this way, TD Bank can urged to try to "push" products that they find profitable. If you don't like to engage people, this is probably the worst job on earth for you because every moment of everyday there's going to be someone walking through the bank doors. They may be really happy or they may be mad as hell but either way you have to talk to them and help them with their banking issues. For positions such as CSRs & Tellers, the salary is hourly and its OK at best unless you have had previous experiences in the banking field - you're looking at 22-24K to start, yes, even with a college degree.

Explore other reviews about TD

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of PTO and good work culture

Cons

Bonus is every year unfortunately

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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