Decent short term job, better for older workers with mobility issues, uninspired environment - Customer Service Representative TD Employee Review

2.0
Sep 28, 2012
Recommend
CEO approval
Business Outlook

Pros

The customer service center where I worked there was ALWAYS overtime available if you were desperate for extra money. Also, they give incentives like gift cards for doing a better job.

Cons

Listening to people complain all day. Having to park far away and then spend 10-15 minutes walking to the building, getting set up at a desk ad getting logged in. All while wearing mandatory dress shoes even when the parking lot is covered in ice during the winter.

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1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wish there was some to share.

Cons

Working in Talent Acquisition here was one of the most frustrating experiences of my career. The culture felt incredibly toxic, with management frequently creating an environment where employees’ concerns were dismissed or reframed in a way that made them question their own experiences. Communication lacked transparency, expectations changed constantly, and support from leadership was minimal. Hiring decisions often felt inconsistent, with factors outside of merit seemingly carrying more weight than skills and qualifications. As someone in TA, that made it difficult to feel confident in the integrity of the recruitment process. Management created a culture of fear rather than collaboration. Feedback was rarely constructive, accountability was one-sided, and employee well-being did not appear to be a priority. Morale was consistently low, turnover was high, and it was difficult to see a path for growth.

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