Can be a good place to work - Customer Service Representative TD Employee Review

2.0
Oct 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Tuition reimbursement and flexibility with school schedules. There can be room to move up if you are located in the right store.

Cons

HR is one sided, if you are not a manager then your opinion is wrong, as part time the only form of time off is PTO and you PTO includes forced paid vacations for example Easter is 5 hrs of PTO this come out of you 20 Hrs so you only have 15.

Explore other reviews about TD

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wish there was some to share.

Cons

Working in Talent Acquisition here was one of the most frustrating experiences of my career. The culture felt incredibly toxic, with management frequently creating an environment where employees’ concerns were dismissed or reframed in a way that made them question their own experiences. Communication lacked transparency, expectations changed constantly, and support from leadership was minimal. Hiring decisions often felt inconsistent, with factors outside of merit seemingly carrying more weight than skills and qualifications. As someone in TA, that made it difficult to feel confident in the integrity of the recruitment process. Management created a culture of fear rather than collaboration. Feedback was rarely constructive, accountability was one-sided, and employee well-being did not appear to be a priority. Morale was consistently low, turnover was high, and it was difficult to see a path for growth.

See reviews by: Helpful|Rating|Date|All