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      Overworked management, work 40+ hours with no compensation if you're an exempt employee - Assistant Store Manager TD Employee Review

      3.0
      Oct 20, 2012
      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like the "Wow" culture. Different than other banks.

      Cons

      Overworked management, work 40+ hours with no compensation if you're an exempt employee If you are tired or overwhelmed HR wants to know why and put you on a CAP. Maybe I'm tired because I'm here all the time. Or it takes ten days to do a simple Maintenence. Or you have CSR's here from the Commerce world who didn't have to sell and now you are asking them to make their SR goals but admonish management when they don't. Point blank if you work in the Store you are working in just that. A "Store" who happens to sell bank products. It's like working in the busiest store in the mall everywhere with goals and upper management breathing down your neck every minute about why you or your staff aren't making them or why you received a low CWI score. (Grading system for customer experience). Some managers even relent that this place drives them to drink!!!

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      1.0
      Jul 7, 2026
      Ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wish there was some to share.

      Cons

      Working in Talent Acquisition here was one of the most frustrating experiences of my career. The culture felt incredibly toxic, with management frequently creating an environment where employees’ concerns were dismissed or reframed in a way that made them question their own experiences. Communication lacked transparency, expectations changed constantly, and support from leadership was minimal. Hiring decisions often felt inconsistent, with factors outside of merit seemingly carrying more weight than skills and qualifications. As someone in TA, that made it difficult to feel confident in the integrity of the recruitment process. Management created a culture of fear rather than collaboration. Feedback was rarely constructive, accountability was one-sided, and employee well-being did not appear to be a priority. Morale was consistently low, turnover was high, and it was difficult to see a path for growth.

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