Run away far far away - Customer Service Representative TD Employee Review

1.0
Jan 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Nice WOW facility Gym access Cant think of nothing else

Cons

Forced sales Miss a break for helping a customer--too bad Cant wear coats on the floor--even when its freezing out

Explore other reviews about TD

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of PTO and good work culture

Cons

Bonus is every year unfortunately

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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