Experience depends on the branch work in. - Customer Service Representative TD Employee Review

1.0
Feb 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Some branches are great and have supportive leaders, while others lack strong leaders.

Cons

Some managers micromanage everything you do. The branches are understaffed and management expects you to work miracles and meet sales goals while you are working both the teller line and the platform. No matter how late you stay, how long the lines are, how busy the branch is, or how hard you work, if you don't submit all reports asked for by the end of your shift, you'll receive either a passive aggressive email or have a conference with the managers.

Explore other reviews about TD

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture. Everyone is super helpful and get great production level experience

Cons

I have not experienced any cons

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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