TD Canada Trust - Telephone Banking Specialist TD Employee Review

4.0
Mar 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Awesome company to work for, they are always catering to the needs of the customer and employee. Amazing benefits great pay and incentives not to mention benefits. Professional atmosphere with tones of room for growth and education within the phone channel

Cons

phone specialists work at a call center, i like the business atmosphere but others may not.

Explore other reviews about TD

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wish there was some to share.

Cons

Working in Talent Acquisition here was one of the most frustrating experiences of my career. The culture felt incredibly toxic, with management frequently creating an environment where employees’ concerns were dismissed or reframed in a way that made them question their own experiences. Communication lacked transparency, expectations changed constantly, and support from leadership was minimal. Hiring decisions often felt inconsistent, with factors outside of merit seemingly carrying more weight than skills and qualifications. As someone in TA, that made it difficult to feel confident in the integrity of the recruitment process. Management created a culture of fear rather than collaboration. Feedback was rarely constructive, accountability was one-sided, and employee well-being did not appear to be a priority. Morale was consistently low, turnover was high, and it was difficult to see a path for growth.

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