Stress Fest - Teller I TD Employee Review

2.0
Apr 11, 2015
Recommend
CEO approval
Business Outlook

Pros

My colleagues were genuinely caring and very helpful. I was friendly with almost all of them. The people who have been there for a long time are hard workers and they have a lot of knowledge to share. When it wasn't busy, I was able to ask lots of questions and learn invaluable little pointers. I made $12.50 starting and was scheduled for around 20 hours every week.

Cons

My store was oftentimes understaffed, which made asking questions about my transactions almost impossible. Oftentimes I was stuck with a scowling, complaining customer until my neighbor teller could help me out. Learning how to use the software (Encore! Teller) was frustrating and I had to do most of it on my own. The vast majority of customers are snappy and have no patience for people who are learning the job, which is much more complicated than the customers seem to understand. Sales goals are way too high for new hires. You are expected to juggle transactions, selling credit cards and accounts, and whichever other assignments management has passed on to you. The job is a lot more complex than it seems. Transactions are about 1/3 of the actual job, the rest is pushing products and answering ridiculous questions.

Explore other reviews about TD

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

See reviews by: Helpful|Rating|Date|All