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      TD

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      Micro Management, NOT Legendary Customer Experience!! - Customer Service Representative (CSR) TD Employee Review

      1.0
      May 19, 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ample PTO and Vacation time, remote work opportunity

      Cons

      Micro managed, often get incorrect answers from managers, usually 100+ calls in que, not long enough lunch break, training does not include the majority of systems you actually use or scenarios you face on a daily basis.

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      5.0
      Apr 17, 2026
      Licensed massage therapist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

      Cons

      The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

      4.0
      May 5, 2026
      It operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

      Cons

      Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

      1
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