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TDS Telecommunications

Part of TDS

Engaged Employer

Be very Careful With This Company - Consumer Specialist (Retention) TDS Telecommunications Employee Review

1.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

A few good employees exist within the company but not at any level to make major changes that would have substantial impact on company. I feel bad for anyone stuck in this company.

Cons

This company uses complexity to mask underpayment. Associates will be used to absorb risk that should belong to the company. If you want to make living wages you must overperform. This company's model is to pay below livable market wages and shift blame on employees when they fall short of overperformance. By using a very low base pay while showing over 300 percent opportunities in commission which almost no one hits, you will feel like the product being exploited. The company tells a person they will get a 2500 dollar bonus but will force you to pay it back if you don't last longer than a year within the poverty wages, which will not be mentioned during hiring. The actual job involves forcing sales on usually upset customers which have issues due to bills increasing after having a promotion that lasts 1 or 2 years then increases their bill by 1-100% while forcing them to keep additional services they were told they needed to get a promotion, (often don't need the additional service for promotion) Home Phone).

Explore other reviews about TDS Telecommunications

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and an outstanding benefits package, including health insurance, a 401(k)-company match, tuition reimbursement, and generous paid holidays and sick leave.

Cons

Recent layoffs had a major impact on the Field Marketing department, leading to reduced resources and higher workloads.

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - Great PTO/Sick time - Promote from within - Rigorous training schedule - Great on the job resources - Ability to work autonomously - Competent supervisors - Work from home - A fun job for people who love educating others on how things work and assisting them with technical issues

Cons

- Starting pay may be a little low for some people - Miscommunications about what departments handle what issues - Call center with varying amounts of calls per day (not necessarily a con) - Metrics for calls may be stressful for some

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