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TDS Telecommunications

Part of TDS

Engaged Employer

BEWARE - THIS COMPANY WILL FIRE YOU - Financial Services Advisor (Aka Bill Collector) TDS Telecommunications Employee Review

1.0
Aug 18, 2012
Recommend
CEO approval
Business Outlook

Pros

parking lot and benefit package

Cons

you are a punching bag with no company support if something goes wrong - department managers prioritize $/call over everything else - I was fired because a customer complained about my tone of voice on an outbound collection call - if the complaint goes to human resources you are thrown out the door even though your performance metrics are outstanding (as were mine - two million dollars in 23 months for this company) - in other words, don't trust them.

Explore other reviews about TDS Telecommunications

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and an outstanding benefits package, including health insurance, a 401(k)-company match, tuition reimbursement, and generous paid holidays and sick leave.

Cons

Recent layoffs had a major impact on the Field Marketing department, leading to reduced resources and higher workloads.

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - Great PTO/Sick time - Promote from within - Rigorous training schedule - Great on the job resources - Ability to work autonomously - Competent supervisors - Work from home - A fun job for people who love educating others on how things work and assisting them with technical issues

Cons

- Starting pay may be a little low for some people - Miscommunications about what departments handle what issues - Call center with varying amounts of calls per day (not necessarily a con) - Metrics for calls may be stressful for some

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