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      TDS Telecommunications

      Part of TDS

      Engaged Employer

      TDS Telecommunications reviews

      Customer Repair Advisor II - Customer Repair Advisor II TDS Telecommunications Employee Review

      4.0
      Oct 1, 2013
      Customer repair advisor ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great bunch of people to work with. You get a lot of training and learn a lot that you can take elsewhere or just add to your resume. Pay and benefits are good. Their HR staff really puts the "human" in Human Resources. This is a company that cares about their good employees and will support them when life gets tough.

      Cons

      Advancement is difficult unless you play office politics. Perks, like the ability to Work At Home, are not given out on a fair basis. It's the old cliché of "It's not what you know, it's who you know."

      Explore other reviews about TDS Telecommunications

      5.0
      Jul 1, 2026
      Regional field marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay and an outstanding benefits package, including health insurance, a 401(k)-company match, tuition reimbursement, and generous paid holidays and sick leave.

      Cons

      Recent layoffs had a major impact on the Field Marketing department, leading to reduced resources and higher workloads.

      5.0
      Jun 20, 2026
      Customer repair advisor ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great benefits - Great PTO/Sick time - Promote from within - Rigorous training schedule - Great on the job resources - Ability to work autonomously - Competent supervisors - Work from home - A fun job for people who love educating others on how things work and assisting them with technical issues

      Cons

      - Starting pay may be a little low for some people - Miscommunications about what departments handle what issues - Call center with varying amounts of calls per day (not necessarily a con) - Metrics for calls may be stressful for some

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