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TDS Telecommunications

Part of TDS

Engaged Employer

Outstanding employee/customer focused company - Sales TDS Telecommunications Employee Review

5.0
Aug 19, 2014
Recommend
CEO approval
Business Outlook

Pros

They take customer service to the next level. They have plenty of chances to advance within the company. They encourage you to be more than just your job, meaning get involved in organizations, activities outside of work and give back to the community. They pay you an above average income.

Cons

They expect you to actually work. Pricing is slightly inflated for products. Better tools to help do job, CRM that actually benefits the rep not upper management. Could do a better job of getting back office to work with a sense of urgency. ILEC/CLEC we all have competition there is no tomorrow if we can't perform today.

Explore other reviews about TDS Telecommunications

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and an outstanding benefits package, including health insurance, a 401(k)-company match, tuition reimbursement, and generous paid holidays and sick leave.

Cons

Recent layoffs had a major impact on the Field Marketing department, leading to reduced resources and higher workloads.

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - Great PTO/Sick time - Promote from within - Rigorous training schedule - Great on the job resources - Ability to work autonomously - Competent supervisors - Work from home - A fun job for people who love educating others on how things work and assisting them with technical issues

Cons

- Starting pay may be a little low for some people - Miscommunications about what departments handle what issues - Call center with varying amounts of calls per day (not necessarily a con) - Metrics for calls may be stressful for some

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