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      TDS Telecommunications

      Part of TDS

      Engaged Employer

      TDS Telecommunications reviews

      ups and downs - Consumer Specialist (Retention) TDS Telecommunications Employee Review

      3.0
      Aug 21, 2014
      Consumer specialist (retention)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, benefits are really goo as well. Some of the people I worked with were awesome

      Cons

      I felt like I was going to a high school EVERY day! The Attendance policy was horrible! Even with a reasonable accommodation if you worked less that your scheduled hours ie 40 a week they would start taking away your benefits! Also one of the consumer specialist managers would constantly Make fun of the advisors...act like a child, and play favorites with his team only! it was absolutely ridiculous and childish. I am happy that I left because there is no reason for that type of behavior. also to tell an advisor that people only come to the consumer specialist team to either stay there for ever or to "die" that is not professional at all.

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      5.0
      Jul 1, 2026
      Regional field marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay and an outstanding benefits package, including health insurance, a 401(k)-company match, tuition reimbursement, and generous paid holidays and sick leave.

      Cons

      Recent layoffs had a major impact on the Field Marketing department, leading to reduced resources and higher workloads.

      5.0
      Jun 20, 2026
      Customer repair advisor ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great benefits - Great PTO/Sick time - Promote from within - Rigorous training schedule - Great on the job resources - Ability to work autonomously - Competent supervisors - Work from home - A fun job for people who love educating others on how things work and assisting them with technical issues

      Cons

      - Starting pay may be a little low for some people - Miscommunications about what departments handle what issues - Call center with varying amounts of calls per day (not necessarily a con) - Metrics for calls may be stressful for some

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