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TDS Telecommunications

Part of TDS

Engaged Employer

Good job, Customers aren't the best - Customer Repair Senior TDS Telecommunications Employee Review

5.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

work-life balance, training for in US advisors is good.

Cons

Quite uncomfortable with how awful customers treat the out of States advisors who make less comparatively and deal with the same calls US advisors take.

Explore other reviews about TDS Telecommunications

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and an outstanding benefits package, including health insurance, a 401(k)-company match, tuition reimbursement, and generous paid holidays and sick leave.

Cons

Recent layoffs had a major impact on the Field Marketing department, leading to reduced resources and higher workloads.

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - Great PTO/Sick time - Promote from within - Rigorous training schedule - Great on the job resources - Ability to work autonomously - Competent supervisors - Work from home - A fun job for people who love educating others on how things work and assisting them with technical issues

Cons

- Starting pay may be a little low for some people - Miscommunications about what departments handle what issues - Call center with varying amounts of calls per day (not necessarily a con) - Metrics for calls may be stressful for some

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