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TDS Telecommunications

Part of TDS

Engaged Employer

Good benefits, decent pay, decent work environment - Anonymous employee TDS Telecommunications Employee Review

3.0
Jan 31, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've seen a handful of promotions since being there. The benefits are solid and the pay is decent. The work location on the west side of Madison is good too. The Monday through Friday hours are nice too.

Cons

Alot of micromanagement in my opinion from various levels (sales coach, seniors, supervisor). Also in my opinion there seems to be some inconsistency in how they handle unexcused abscences in my department which is frustrating, kills morale and has caused me to lose some respect for my immediate boss. In my opinion there also seems to be some inconsistent handling of employees that arent giving 100% effort and spend more time chit chatting with co-workers even while customer calls are waiting in queue.

Explore other reviews about TDS Telecommunications

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and an outstanding benefits package, including health insurance, a 401(k)-company match, tuition reimbursement, and generous paid holidays and sick leave.

Cons

Recent layoffs had a major impact on the Field Marketing department, leading to reduced resources and higher workloads.

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - Great PTO/Sick time - Promote from within - Rigorous training schedule - Great on the job resources - Ability to work autonomously - Competent supervisors - Work from home - A fun job for people who love educating others on how things work and assisting them with technical issues

Cons

- Starting pay may be a little low for some people - Miscommunications about what departments handle what issues - Call center with varying amounts of calls per day (not necessarily a con) - Metrics for calls may be stressful for some

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