Beware - Senior Customer Service Associate TEKsystems Employee Review

Teksystems have top rated clients in their radar and the recruiters are always ready to listen and try to give solution if there are any roadblocks as they render a comfortable platform to discuss anything regarding the contract.

pay range quoted is OK (medium ballpark) but unable to negotiate

Recruiters are friendly and engaged *at first

My experience with TEKsystems revealed major issues in how candidates are managed and communicated with. After completing all onboarding requirements and being told I was cleared for a role, I was even welcomed by the client as part of the team and informed that I would be starting soon. At that point, I reasonably expected a smooth transition into the position. Instead, communication from the recruiting team became inconsistent and, eventually, nonexistent. Several promised updates never arrived. I had to initiate contact repeatedly just to confirm basic information, and responses often came late, from different people, or with no context. At one point, I was told the team “wasn’t aware I was still available,” despite multiple documented interactions showing I had remained fully engaged and ready to begin. The most concerning part was being asked to re‑interview for a role I had already been cleared for — a clear sign that my status was not being tracked internally. Even after that second interview, I received no follow‑up from the recruiters who were supposed to be coordinating the process. I ultimately learned the client had moved forward with someone else, but only because I reached out directly. TEKsystems never communicated this themselves, nor did they provide any explanation for the breakdown in communication. TEKsystems works with reputable clients and offers solid opportunities, but candidates should be prepared to advocate for themselves constantly. In my experience, even being fully onboarded, welcomed by the client, and told I was part of the team did not guarantee proper follow‑through. Clear, consistent, and accountable communication is essential in staffing — and unfortunately, that was not my experience here.