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      TELUS

      Engaged Employer

      TELUS reviews

      A Supportive Workplace with Great Benefits and Growth Potential - Customer Care Representative TELUS Employee Review

      4.0
      Nov 6, 2025
      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits and wellness programs Supportive, friendly team culture Good work-life balance and flexibility

      Cons

      Career advancement can be slow High pressure in sales or target-driven roles Communication between departments could be more consistent

      Explore other reviews about TELUS

      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      3.0
      Jul 9, 2026
      Eap counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct supervisor and clinical team members were excellent!!! Very supportive.

      Cons

      Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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