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      TELUS

      Engaged Employer

      TELUS reviews

      Good Opportunity - Customer Service Representative TELUS Employee Review

      3.0
      Nov 11, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good opportunity to start a career or if you want to have a stable & steady job role. Some roles have shifts on weekends as well, work-life balance can be difficult.

      Cons

      Routine may become boring if you like constant changes.

      Explore other reviews about TELUS

      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      3.0
      Jul 9, 2026
      Eap counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct supervisor and clinical team members were excellent!!! Very supportive.

      Cons

      Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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