Happy here culture - Technical Support Specialist TELUS Employee Review

1.0
Nov 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Free coffee with different varieties and shuttle service. Team leaders are very nice.

Cons

The average monthly salary for an employee at the company is only 20,000 PHP, with the highest in-house salary being 29,000 PHP. This is low, especially considering that the company does not incur costs from third-party vendors. Additionally, the company does not provide any warnings regarding employees being placed in a floating status. Their reasoning is that prior notification would disrupt performance. Lastly, salary increases are determined by the start date of employment rather than length of service, a policy that was never communicated to us. As a result, many employees, including myself, were not eligible for raises based on tenure. Another thing, the company rarely approves PTO

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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