One of the worst jobs I've ever had - Help Desk Specialist TELUS Employee Review

The pay, we were told we were part-time but since they were doing massive layoffs, had full-time hours without full-time benefits (mostly vacation days), was told during the end of training that it was a sales position, which is incredibly difficult to do when the customers that are calling have a billing issue (which is all of them), scrutinous surveillance (they watch your screen), and no BATHROOM BREAKS outside of actual breaks.