Don’t Apply! - Account Manager TELUS Employee Review

1.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

• Generous mental health benefits — which is convenient, because they clearly know you’ll need them after working here. • A crash course in adulthood. You’ll quickly learn your mental health is far more valuable than the salary they offer. • You will technically have a job.

Cons

• Mass layoffs like seasonal traditions. End of Jan/early Feb, then June–July, then again Sept–Oct. If you enjoy suspense, this is thrilling. • No real review process. No structure, no development, no feedback loop — nothing that resembles growth. • Micromanagement at Olympic level. If they could monitor your thoughts, they would. • Weekend pressure. Unpaid, of course. If you don’t work weekends, you get guilt-tripped. • 9–5 only in theory. Try leaving at 5 and suddenly you “don’t want to work here.” • Work-life balance does not exist. They make sure of it. • Taking your full lunch break gets questioned. Even though it’s policy. • Hybrid model? Only when your numbers are good. Otherwise: “See you at the office every day.” • Commission issues. Missing payments, confusing calculations, disputes that go nowhere. • No growth opportunities whatsoever. Your career will stay exactly where it started. • Managers promoted based on sales numbers, not leadership ability. Many have no idea how to train, guide, or support employees — but plenty of ego. • Uncomfortable flirting from some male managers, mind you, they’re married and have kids— extremely unprofessional and awkward to experience. • Gossip culture everywhere. Professionalism isn’t the standard; it’s the exception.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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