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      TELUS

      Engaged Employer

      TELUS reviews

      Has it's advantages for those without degrees, but does not respect degrees / advancement - Customer Services Representative TELUS Employee Review

      3.0
      Oct 10, 2011
      Customer services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good compensation considering no degree required and can get in at a young age. Great benefits regardless of position so long as you're full time.

      Cons

      Poor management depending on the department. Most managers are not qualified and are promoted based on favoritism. Some great directors and some that are just terrible. Poor shift times and hard to get good shifts without many years experience.

      Explore other reviews about TELUS

      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      3.0
      Jul 9, 2026
      Eap counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct supervisor and clinical team members were excellent!!! Very supportive.

      Cons

      Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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