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      TELUS

      Engaged Employer

      TELUS reviews

      Great friends I will always miss, management/procedural problems - Analyst TELUS Employee Review

      2.0
      Nov 7, 2011
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I found I liked the people I worked with. I enjoyed being able to meet quite a few people while I was there as I had many friends while working there.

      Cons

      Too many times management plays favorites. Management when I was there decided that a 2 tiered system would work. Frontline suggestion was to use a 2 tiered system. They arent actually now. Management manipulated the proposal and now everyone that talks to frontline needs to talk to a specialist. Not every customer needs to talk to a specialist.

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      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      3.0
      Jul 9, 2026
      Eap counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct supervisor and clinical team members were excellent!!! Very supportive.

      Cons

      Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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