Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TELUS

      Engaged Employer

      TELUS reviews

      most people work at the call centre for 3 years tops, no chance of advancement in recent years - Anonymous employee TELUS Employee Review

      2.0
      Dec 14, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits package good experience dealing with difficult customers/situations hone skills with dealing with public good training opportunities when time allowed it

      Cons

      all shifts determined by seniority, even if others transferred from other depts no flexibility with changing shifts unless requested months in advance working at-home is a mixed blessing, still must deal with strict shift must work during holidays unless at company close to 10 years

      Explore other reviews about TELUS

      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      3.0
      Jul 9, 2026
      Eap counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct supervisor and clinical team members were excellent!!! Very supportive.

      Cons

      Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

      See reviews by: Helpful|Rating|Date|All
      Related searches: TELUS jobs | TELUS salaries | TELUS benefits | TELUS interviews | TELUS conversations
      TELUS reviewsTELUS reviews in VancouverTELUS review