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      TELUS

      Engaged Employer

      TELUS reviews

      Billing Specialist - Billing Specialist TELUS Employee Review

      5.0
      Oct 21, 2017
      Billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work environment and break room. They also provided an entertainment room and gym

      Cons

      24/7 call center. Management chooses what shift you work in. I was denied a promotion to another department because they wanted to keep me in the same department.

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      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      3.0
      Jul 9, 2026
      Eap counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct supervisor and clinical team members were excellent!!! Very supportive.

      Cons

      Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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