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      TELUS

      Engaged Employer

      TELUS reviews

      teamwork - Customer Services Representative TELUS Employee Review

      4.0
      Oct 25, 2012
      Customer services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They keep you well informed and provide you with all the training you needed for the specific job title.There was also lots of opportunity to advance to other positions within the company.

      Cons

      To many careers are being transferred out of the country,makes customer service not so friendly.The automated props is very frustrating for a lot of customers.

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      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      3.0
      Jul 9, 2026
      Eap counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct supervisor and clinical team members were excellent!!! Very supportive.

      Cons

      Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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