Terrible experience. - Customer Service TELUS Employee Review

1.0
May 13, 2009
Recommend
CEO approval
Business Outlook

Pros

The compensation wasn't bad. For uneducated people, they aren't going to make any more money anywhere else. The job is fairly challenging but if you're up for it, you can do good.

Cons

What isn't a downside? Management is very bush league. Their retention plan is to keep promising career development but never give it to you. Finally, I found a better job than the one Telus wasn't even offering me! Smartest thing I ever did. Other than that, the hours sucked, the benefits sucked, and a lot of the employees are overweight union types who have been doing the same job for 20 years.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility is good and i like it so far

Cons

very difficult to land to a job

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