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      TELUS

      Engaged Employer

      TELUS reviews

      Typical outsource center - CSR2 TELUS Employee Review

      4.0
      Feb 26, 2019
      Csr2
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great building, Gym, Cafeteria, Computer center, training rooms, and staff,

      Cons

      It's an outsoruced center, unless the campaigns contracts get renewed or locked in there's no real job security unless you work directly under Telus international.

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      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      3.0
      Jul 9, 2026
      Eap counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct supervisor and clinical team members were excellent!!! Very supportive.

      Cons

      Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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