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      TELUS

      Engaged Employer

      TELUS reviews

      Great company poor campaign - Customer Service Agent TELUS Employee Review

      3.0
      Sep 27, 2019
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      on site gym, cafeteria, great company events, LGBTQ+ Employer with a club

      Cons

      The Audible campaign Tier 2 training was problematic, they don't give you support for understanding the information you have to provide, We went from customer service to very technical heavy support like accessing program files adjusting file paths in peoples computers it got intense

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      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      3.0
      Jul 9, 2026
      Eap counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct supervisor and clinical team members were excellent!!! Very supportive.

      Cons

      Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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