Mostly good but still room for improvement - Operations Manager TELUS Employee Review

4.0
May 28, 2014
Recommend
CEO approval
Business Outlook

Pros

- National company where there's a lot of opportunity for growth (promotions)... if you're willing to work hard! - Company with a good strategy and corporate values - "Give where you live" Program with a focus on volunteering and giving back to the community. The company also matches up charitable donations to a certain maximum - Good benefits including stock option plan and possibility to chose type of medical coverage - Possibility to work from home depending on your role

Cons

Big company with over 30,000 employees. It can be really fantastic or pretty bad depending on which department you work in and who your boss is - some inconsistencies. A lot of politics. I've worked for that company for over 12 years, I would say 9 years were really good and 3 fairly bad. Work life balance can be challenging : high stress, long hours and very competitive environment. Many groups have unlimited priorities.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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