Customer service representative - Anonymous employee TELUS Employee Review

Flexibility of hours and freedom of location.

Pay is not high, and not enough tasks available at times.

Direct supervisor and clinical team members were excellent!!! Very supportive.

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.