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      TELUS

      Engaged Employer

      TELUS reviews

      Worked my way up the ladder and made good money but the shift work was not worth it in the end - Data & Network Assistance TELUS Employee Review

      4.0
      Jul 5, 2014
      Data & network assistance
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and benefits are very good - especially as you put in the time. Senior management is very positive and encouraging and the corporate culture is very generous.

      Cons

      Shift work is always very hard on work-life balance. Being in a call centre where you work rotational shifts means you could work 6am-2pm one week and 3pm-11pm the next and a lot of weekends. It makes it very hard to have any outside commitments

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      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      3.0
      Jul 9, 2026
      Eap counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct supervisor and clinical team members were excellent!!! Very supportive.

      Cons

      Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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