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      TELUS

      Engaged Employer

      TELUS reviews

      Great job if you can be flexible with your schedule and be able to handle a lot of calls - Customer Service Representative TELUS Employee Review

      3.0
      Feb 16, 2011
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great compensation Lots of training provided Depending on what department you are in, opportunities to advance

      Cons

      Calls are monitored and a lot of focus on metrics vs. quality Lots of calls in the queue can cause burn out for some Should have more opportunities for employees to use products & services

      Explore other reviews about TELUS

      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      3.0
      Jul 2, 2026
      Chemistry teacher
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexibility is good and i like it so far

      Cons

      very difficult to land to a job

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