Great Benefits, Poor Overall Morale - Director TIAA Employee Review

3.0
Feb 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Even though they have reduced the retirement benefits in recent years, it is still a most generous plan. There are a lot of opportunities and the company is very open to work from home.

Cons

The company has lost much of what made it a great organization and what set it apart from most Fortune 100 companies. It used to care about how employees/customers/participants were treated, now, it is very bottom-line oriented. This is often to the detriment of customer service. However, if you are a client in the wealth management category (i.e. you have $$), then you will be treated a little better. This place was known for having really smart employees, now there are many idiots who simply know how to play the politics in senior positions. Morale suffers.

Explore other reviews about TIAA

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

Cons

Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation is great for advisors once they are promoted to VP. Everyone else has to wait a year and hope for a good rating that's more of a game than merit based

Cons

Woke culture, reverse discrimination, very frustrating to do business with as a client

1
See reviews by: Helpful|Rating|Date|All