Standard call center - Anonymous employee TIAA Employee Review

2.0
Mar 13, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent wages and friendly environment.

Cons

Micro-management and very limited opportunity for advancement.

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5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

Cons

Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

You will get licensed for your next job lol.

Cons

Bad culture, no room for advancement, low pay, call center no real hard skills.

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