I wish they would stop outsourcing jobs to India - Anonymous employee TIAA Employee Review

3.0
Jun 1, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CEO seems good but company is obsessed with sending participant work overseas: India.

Cons

Much of the plan/participant work is done in India. The company can hire them for much cheaper. But TIAA CREF has been around a 100 years and is not-for-profit and does not need to do this.

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5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

Cons

Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

You will get licensed for your next job lol.

Cons

Bad culture, no room for advancement, low pay, call center no real hard skills.

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