Went from one of the best to one of the worst in <5 years - Director TIAA Employee Review

1.0
Jan 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Some really great people - mostly the individual contributors who keep the place afloat. Average pay and benefits. Zero opportunity unless you know the right people (mostly rejects hHired from Bank of America).

Cons

Where to begin? Lazy, clueless leadership. Everything focused on “strategy” - while the ship is burning and sinking. Absolutely no understanding on how to execute. IT never delivers on time, in budget, or usable products. Virtually all daily ops work has been outsourced to India. Hindi-Urdu is more common than English on the main campus in Charlotte. Nobody is willing to say “the emperor has no clothes”. Layoffs are ongoing to avoid the notification rules around mass layoffs. Morale is in the toilet. Your retirement funds are safer in your mattress than here.

Explore other reviews about TIAA

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

Cons

Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation is great for advisors once they are promoted to VP. Everyone else has to wait a year and hope for a good rating that's more of a game than merit based

Cons

Woke culture, reverse discrimination, very frustrating to do business with as a client

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