Amazing place to work - Senior Financial Services Consultant TIAA Employee Review

4.0
Feb 22, 2014
Recommend
CEO approval
Business Outlook

Pros

They really care about their employees here. When we work 30 min lunches our department provides us with lunch. Most places do this but here they go all out. They even provide dessert which really boosts morale in my opinion. Our company really cares about their client's too. We go above and beyond every day to help them with their needs. Coolest part is that our CEO really cares. He often walks the floor when he visits our office and talks to everyone.

Cons

Some of our systems are a little old and we don't have as many features or new technology as our competition but we are in the process of major overhauls to get us up to date.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities for growth and supporting management

Cons

There is nothing to love about TIAA!

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starting salary and benefits package.

Cons

The longer you’re there, the more of an expectation that you work more for the same or less income. Producers find it hard to justify staying when leadership keeps moving the goal posts on how to increase income. No rhyme or reason as to how they decide “promotions.” One advisor might have one good year and get promoted over an advisor that produces year in and year out. They fail to share revenue because they’d have a hard time justifying the income level compared to outside advisors with a fraction of the book size. They claim and depend on brand recognition to justify a capped income but fail, or just won’t admit that is why they keep losing their top talent. Operations is a nightmare that I can’t even begin to describe. When I share the processes that have been in place for over a decade, colleagues in the industry shake their head and laugh. They can’t believe we earn and keep business. The saying while I was there was “the biggest threat we face is that TIAA clients start to explore their options outside of TIAA.”

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