Honest and hardworking staff of employees - Not the best place to work if you're particularly ambitious. - Anonymous employee TIAA Employee Review

Internal communication is beyond abysmal, this company has a serious "silo" mentality. Managers, employees and entire departments spend an inordinate amount of time covering themselves. Managers seem clueless about what's happening at the ground level. Lower level management seems fixated on hitting their "numbers" and provide very little (if any) direction. No empowerment: You will be held personally accountable for things which you have absolutely no control over. Politics trumps competence in a way that will sink this company if it tries to compete outside of its core business I'm afraid.