Be prepared to be required to check your moral values at the door - Anonymous employee TIAA Employee Review

Unreasonable RTO requirements and inequitable adherence requirements. Numerus inefficient internal business process. Lots of errors. Inadequate staffing of HR support / slow and unreasonable response times to inquiries. Ill-equipped IT support desk staffed with contractors who usually just troubleshoot basic (mostly unrelated) potential issues, then ultimately escalate to 2nd - and usually 3rd tier - technicians. Response time is very slow. Inconsistent and unfair eligibility for certain benefits. (Managers and employees living in certain stats and earning less than $80k receive a monthly home data/internet allowance, whereas those earning over $80 are cut off from this benefit. Non-exempt employees don't receive unlimited PTO. Managers are discouraged from giving fair and equitable performance ratings to their direct reports. They have to rate on a curve, and HR hosts "calibration meetings" with managers where they discuss employee performance and in some instances require that employees' ratings be downgraded from what the managers, who have first-hand experience managing the employees, recommend. They use a spreadsheet to allocate the 1-5 ratings on a curve and have discussions on how to "manage out" certain employees. Diversity & Inclusion isn't as available to employees who desire to practice their beliefs on a daily basis as it is to employees. Great pressure to accept and conform to abnormal behaviors that conflict with morality and personal values.