Disappointing - Marketing Manager TIAA Employee Review

1.0
Oct 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Talented, passionate coworkers. Good benefits.

Cons

No amount of good benefits are worth it. There are many associates handcuffed here because of the bonus/retention structure and retirement money (which does not vest automatically). People pray to be laid off. We live up to our reputation for neverending re-org. After they've laid people off, sometimes they will realize they didn't think it through and keep some employees around without giving them any assurance of job security. Sometimes people get "renewed" the day before what they expect will be their last day at TIAA for months on end. But at the same time the company will say "it's a we thing" and that it cares about associates wellbeing. There's a lot of chatter about our celebrity CEO who is just here as a stepping stone for bigger things. TIAA is trying to change the entire business to follow them without considering that they could disappear in a moment. We spend money on bizarre marketing stunts while we don't have enough money to keep on hard working doers. Company leaders are best in class for gaslighting. Every time associates ask about Return to Office policies or personas, they act like it hasn't been confusing or unsettling for the past year. They also deny that they keep moving the goal posts. Do not pay attention to our accolades about best employer for this or that. Those can be bought. Instead read these other recent reviews Priorities Change for the Worse (Oct 15, 2023) Marketing is Unstable (Oct 5, 2023) Great mission, inability to execute (Sept 28, 2023) Times are changing at TIAA (Sept 12, 2023) Go work for Fidelity or Vanguard, not TIAA (Aug 23, 2023)

Explore other reviews about TIAA

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, benefits, PTO, flexible, career growth potential

Cons

Must be in a hub for significant career growth

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance Some offices are very nice Great people Meaningful work

Cons

Operations are a disaster Very little innovation Losing market share Highly bureaucratic Poor Management at all levels

See reviews by: Helpful|Rating|Date|All