high pressure focus on sales while talking about "caring for the customer" - Anonymous employee TIAA Employee Review

there is very high pressure to hit extremely aggressive goals, you are given 6 months and then put on a PIP or released if you are not at 80% goal. new management brought on from wirehouses who are driving the business just like commission sales but still trying to maintain the mantra of "doing the right thing for the client". annual bonuses come out in March of the following year and you must still be in the role to get the bonus even though there is a grid that pays you out basis points on what you sell like a commission. you are essentially trapped unless you want to abandon your bonus.