Giving back is a priority - Director TIAA Employee Review

5.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

From my very first day at TIAA I realized this company is deeply committed to the community. That has stayed consistent throughout my time here. It's never waivered. The encouragement to roll up our sleeves and show up in the community is loud and clear. I'm proud to work for a company that gives back and sees the value in supporting our community where needed most.

Cons

There has been a lot of transition over the last few years. We can't hide nor deny that. That has been tough. It's as though each time the dust settles, something else comes. But as they say "Rome wasn't built in a day." Change is hard, change is trying but change is necessary. For some it is too much and that is understandable depending on how it's coming at you. In the end, I see the vision and the motivation behind this necessary change.

Explore other reviews about TIAA

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities for growth and supporting management

Cons

There is nothing to love about TIAA!

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starting salary and benefits package.

Cons

The longer you’re there, the more of an expectation that you work more for the same or less income. Producers find it hard to justify staying when leadership keeps moving the goal posts on how to increase income. No rhyme or reason as to how they decide “promotions.” One advisor might have one good year and get promoted over an advisor that produces year in and year out. They fail to share revenue because they’d have a hard time justifying the income level compared to outside advisors with a fraction of the book size. They claim and depend on brand recognition to justify a capped income but fail, or just won’t admit that is why they keep losing their top talent. Operations is a nightmare that I can’t even begin to describe. When I share the processes that have been in place for over a decade, colleagues in the industry shake their head and laugh. They can’t believe we earn and keep business. The saying while I was there was “the biggest threat we face is that TIAA clients start to explore their options outside of TIAA.”

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