Flexible scheduling, but poor management communication issues - Customer Experience Coordinator (CEC) TJ Maxx Employee Review

3.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Was able to work with schedule for school and easy ways to schedule off time for vacation or any preplanned events.

Cons

Management had a tough time communicating changes for the store to the people that should know and creating a toxic environment because of it. Also making changes to systems that have worked before to where everything is jumbled up and no one knows what to do.

Explore other reviews about TJ Maxx

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Company to work for

Cons

Long and Short hours depending on the season.

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and flexible hours

Cons

The workplace culture felt highly driven by informalities, which often made it difficult to resolve issues professionally. Management responses to workplace concerns often felt inconsistent, and similar incidents appeared to be handled differently depending on the individuals involved. Employee morale appeared low, and turnover seemed higher than expected during my time there. Lack of support during peak periods and backroom inefficiencies. The work environment felt unsustainable due to unresolved management issues, communication breakdowns, and inconsistent handling of workplace conflicts.

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