Overall a good place to work with a few downsides - Customer Experience Coordinator TJ Maxx Employee Review

3.0
Oct 3, 2018
Recommend
CEO approval
Business Outlook

Pros

- Employee discount, although minimal (10%) - Pay starts at $9 hourly, good compared to other work - $1 raise from $9 to $10 after 6 months - Small but not minimal chance of promotion - Flexible hours and scheduling - Generally friendly coworkers

Cons

- Breaks are short; you only get 15 minutes if you work 4 hours. That's 3 hours and 45 minutes standing on your feet. - Minors do not get paid for their breaks / meals and are required to clock out - Hours change every week, you can get a shift starting at 10:30AM one day and 6:45PM the next day - Cashiers are pressured to coerce and swindle unsuspecting customers into opening TJX Rewards credit cards. Cashiers have to meet a quota (usually 2 to 4 cards per cashier per shift) If they do not meet the quota, they are heavily chastised by management - Management will make you feel bad for taking a personal / sick day (calling out) and will make every attempt to pressure you to come to work - Pay can be increased more, $10 does not cut it for most of us who don't work multiple jobs & are students - Trainees are not officially trained, they are simply placed into a department and expected to know what to do right off the bat - All management cares about are the stupid credit cards

Explore other reviews about TJ Maxx

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Company to work for

Cons

Long and Short hours depending on the season.

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and flexible hours

Cons

The workplace culture felt highly driven by informalities, which often made it difficult to resolve issues professionally. Management responses to workplace concerns often felt inconsistent, and similar incidents appeared to be handled differently depending on the individuals involved. Employee morale appeared low, and turnover seemed higher than expected during my time there. Lack of support during peak periods and backroom inefficiencies. The work environment felt unsustainable due to unresolved management issues, communication breakdowns, and inconsistent handling of workplace conflicts.

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