Customer Experience/Backroom Coordinator - Customer Experience/Backroom Coordinator TJ Maxx Employee Review

3.0
Dec 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Great way to gain leadership and management experience. I liked the company overall. Associate discounts at TJ Maxx, Marshalls and Homegoods stores.

Cons

I really enjoyed my time with the company during the first five years. After acceting the coordinator position movement up the ladder was stagnant due to not playing into the local store management politics. Its sad that people who work the hardest and are dependable don't get the opportunity to grow further with the company because they don't run back to management and tell on others or gossip with them. Also some people who are promoted to various positions are not qualified they just brown nose with management. Also pay was low for what the position demanded and hours were not real full-time hours. Full-time with this company is only 32 hours a week. Then to top it off they refuse to allow full-timers to have more flexibility to work another part-time job as 32 hours is not enough to make a decent living. TJ Maxx had to be your only priority.

Explore other reviews about TJ Maxx

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Company to work for

Cons

Long and Short hours depending on the season.

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and flexible hours

Cons

The workplace culture felt highly driven by informalities, which often made it difficult to resolve issues professionally. Management responses to workplace concerns often felt inconsistent, and similar incidents appeared to be handled differently depending on the individuals involved. Employee morale appeared low, and turnover seemed higher than expected during my time there. Lack of support during peak periods and backroom inefficiencies. The work environment felt unsustainable due to unresolved management issues, communication breakdowns, and inconsistent handling of workplace conflicts.

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