Good Work Environment - Guest Service Representative (Front Desk) TOCA (CA) Employee Review

4.0
Mar 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work environment, fun, fast-paced

Cons

Changing prices for leagues and TOCA Training packages, leading to customer complaints. Management is not bad but is unorganized at some points. Hours vary and sometimes is understaffed.

Explore other reviews about TOCA (CA)

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work at

Cons

Sometimes very tiring as there were little breaks

1.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The kids we coach and their families. Coworkers who became friends.

Cons

Leadership is disconnected with the customer and lead with fear tactics. Coaches are underpaid while the company throws a ton of money at last minute or poorly planned events that produce little revenue.

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